Sincerely Chevrolet service engineer!
"We are not giving you a new car, we are merely servicing it", was the response of one of those sincere service engineers when I pointed out the humongous service cost I had to incur after the last scheduled service. Besides questioning your intellect with such naive statements, they are also used to face the customer with any regret after doing a bad job. To put things in perspective, I shall provide a rough calculation of the maintenance cost incurred for my Chevrolet Beat Diesel LS from the second year service: Year 2 service: 12000+ INR: T his includes a PCV valve replacement which was not included in the actual service manual. They told that they can alter the service manual without informing customers. Year 2.5 service: 6500 INR. After one week of this service, a spring near/connected to the clutch was broken costing around 500 INR and I had to leave the vehicle for a day, causing me great inconvenience, Both the front brakes jammed for no ap...